Zoho CRM
Odoo
Comparison
Zoho CRM vs Odoo
A data-driven, side-by-side comparison for UK businesses. Provider data is verified by our research team and every review is moderated before publishing.
Updated 5 July 2026
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At a glance
Who wins, category by category
Category-by-category winners based on verified user ratings, each scored out of 5.
Zoho CRM
Odoo
Analytics
Ratings, visualised
The four dimensions every reviewer rates, shown two ways — bars for side-by-side magnitude, gauges for the head-to-head on each.
Rating by category
Head to head by category
Sentiment
How reviewers feel
Positive (4 to 5 stars), neutral (3 stars) and negative (1 to 2 stars) sentiment across all verified reviews.
Zoho CRMPositive sentiment
- Positive78%
- Neutral16%
- Negative6%
OdooPositive sentiment
- Positive80%
- Neutral14%
- Negative6%
Pricing
Pricing compared
Entry price, free plans and trials at a glance. A lower starting price is not everything, but it is where most UK businesses begin.
Zoho CRM
Free trialAffordable, customisable CRM with sales automation, omnichannel communication and a generous free tier.
- Workflow automation
- Deal pipelines
- Free tier
Odoo
Free trialOpen-source modular ERP: accounting, inventory, CRM, eCommerce and 40+ apps that work together.
- Modular apps
- All-in-one ERP
- Open source
Features
Full feature comparison
Every data point we track for Zoho CRM and Odoo, side by side.
Head to head
Verified data & user ratings
- Workflow automation
- Deal pipelines
- Free tier
- Modular apps
- All-in-one ERP
- Open source
Voices
What real users say
The strongest praise and the most common complaint, pulled from verified reviews of each product.
Zoho CRMCharlene Pretorius
CRM Administrator, 2-10 employees
“It ties into the other Zoho tools we already use, so our data is not scattered.”
Musa B.
Business Development Manager, 11-50 employees
“The interface is cluttered and dated.”
OdooNadia B.
Project Manager, 501-1000 employees
“The community and documentation are large so there is usually an answer out there when you get stuck.”
Nomvula B.
IT Manager, 501-1000 employees
“Upgrades and customisations do not always play nicely together.”
Our verdict
Zoho CRM leads 2/5Which should you choose?
On the data we track, Zoho CRM leads in 2 of 5 categories. Weigh that against your budget and the features that matter most to your team.