BambooHR logo

BambooHR

Verified Listing

HR software with heart

What is BambooHR?

BambooHR is a human resources information system built around a simple idea, that HR software should feel as easy to use as the consumer apps people use every day, not like a legacy enterprise tool bolted onto a company intranet. It covers the full employee lifecycle from the moment someone applies for a role through onboarding, day to day leave and records management, performance reviews and eventually offboarding, all inside one clean interface.

The onboarding experience is a genuine strength. New starters get a structured checklist of documents, introductions and tasks waiting for them before their first day even begins, which takes a load of admin off whoever normally chases signatures and welcome emails manually. Employee self service extends that same ease of use to everyday HR requests, staff can update their own details, book leave and pull their own records without a single email to HR, and adoption tends to be immediate because the interface genuinely does not need explaining.

Performance reviews and eNPS style engagement surveys are built in rather than sold as a bolt on, which gives HR teams a way to track how the business is actually feeling without stitching together spreadsheets and separate survey tools. Reporting and the org chart view give a clear picture of headcount, structure and trends as the business grows.

The main consideration for UK businesses is price and scope. BambooHR sits at the premium end of the HR software market in pounds terms, and it does not include native UK payroll, so most local businesses run it alongside a separate payroll system rather than as an all in one solution. For businesses that value ease of use and a genuinely pleasant staff experience enough to justify the cost, it is hard to find a system people actually enjoy logging into as much as this one.

Compare with a popular alternative

BambooHR logo

BambooHR

4.4(118)

£5

per user/month

Free TrialFree Version
PaySpace logo

PaySpace

3.8(135)

£6

per user/month

Free TrialFree Version
VS
4.5
Ease of Use
3.5
4.0
Value for Money
3.7
4.4
Customer Service
3.4
4.2
Functionality
4.1

Overall rating

See all reviews

Based on 118 reviews

4.4

Reviews sentiment

Positive 87%Neutral 5%Negative 8%

BambooHR alternatives

View all alternatives
PaySpace logo

PaySpace

3.8(135)

Starting price

£6/user/month

Free TrialFree Version
65%

of reviewers rated it
4 stars or above

Learn More
FAQ

Frequently Asked
Questions

Still have a question?

Contact us! We'll be happy to help you.

Support team memberSupport team memberSupport team member

People-first HR platform covering hiring, onboarding, leave, performance and employee records. It is listed under HR Software on Stack Match.

BambooHR starts from £5/user/month. A free trial is available.

Key features include: Employee database, Applicant tracking, Onboarding checklists, Leave management, Performance reviews, eNPS surveys.

BambooHR integrates with Slack, Greenhouse, Zapier, Microsoft 365.

BambooHR offers support via Email, Phone, Knowledge Base.

BambooHR is available in United Kingdom, Global.

USERS

Who uses BambooHR?

Typical company sizes, industries, and job titles based on verified Stack Match reviews.

BambooHR logoEase of use
4.5

Based on 118 reviews

Company size

Based on 50 reviews
0%
Small business
0%
Midsize business
0%
Enterprise

Top job functions

Based on 50 reviews

Founder

16%
  • Founder0%
  • Talent Manager0%
  • HR Business Partner0%
  • Office Manager0%
  • HR Administrator0%
  • Operations Manager0%

Top industries

Based on 50 reviews

Computer Software

Top Sector
  • Computer Software0%
  • Financial Services0%
  • Consumer Services0%
  • Health, Wellness and Fitness0%
  • Marketing and Advertising0%
  • Hospitality0%
PROS & CONS

Pros & Cons in Reviews

Real advantages and drawbacks of BambooHR highlighted by verified users.

BambooHR logoOverall sentiment
4.4

Based on 118 reviews

It is easy on the eye and easy to learn, which really matters when you roll it out to peop…

87% positive reviews out of 118

It just feels friendly to use. Even the staff who normally hate software got the hang of it in a day.

F

Fatima N.

Office Manager, 1 employees

It is easy on the eye and easy to learn, which really matters when you roll it out to people who are not techy.

Reporting is limited unless you pay more.

8% negative reviews out of 118

The system is fine, the value is not. We could not justify the renewal for what we actually use.

X

Xolani Naidoo

Managing Director, 51-200 employees

Reporting is limited unless you pay more.

Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee database

4.8(46)

Allows you to manage and streamline employee database operations efficiently inside your business workflows.

Applicant tracking

4(64)

Allows you to manage and streamline applicant tracking operations efficiently inside your business workflows.

Onboarding checklists

4.3(28)

Allows you to manage and streamline onboarding checklists operations efficiently inside your business workflows.

Leave management

4.7(28)

Allows you to manage and streamline leave management operations efficiently inside your business workflows.

Performance reviews

4.1(82)

Allows you to manage and streamline performance reviews operations efficiently inside your business workflows.

eNPS surveys

4.3(46)

Allows you to manage and streamline enps surveys operations efficiently inside your business workflows.

BambooHR logoFeatures
4.2

Based on 118 reviews

PRICING PLANS

BambooHR Pricing

Free Trial Available
BambooHR logoValue for money
4.0

Based on 118 reviews

Core

Ideal for businesses ready to explore and get started with basic operations

£5/ month
  • Per employee per month
  • Employee records
  • Time off tracking
  • Onboarding
  • Standard reporting

Pro

Most popular

Built for companies that want to gain an edge with advanced features and automation

£8/ month
  • Everything in Core
  • Performance management
  • Employee wellbeing
  • Advanced reporting
  • Employee community

We may earn a commission if you buy via links on this page. It never affects how we rate software — how we make money.

Integrations

Slack logoSlackGreenhouse logoGreenhouseZapier logoZapierMicrosoft 365 logoMicrosoft 365

Support, availability and typical users

Support

  • Email
  • Phone
  • Live Chat
  • Knowledge Base
  • Forum

Availability

Countries
United Kingdom, Global
Languages
English

Typical users

  • Small business
  • Midsize business
  • Enterprise
BambooHR logoCustomer Service
4.4

Based on 118 reviews

User reviews

Overall rating

Write a review
4.4

Based on 118 reviews

Filter by rating

Average Ratings

Ease of Use4.5
Value for Money4.0
Customer Service4.4
Functionality4.2

Sorted by most recent

T

Tebogo R.

Head of People, Umhlanga Services

Non-Profit Organization Management51-200 employeesUnited KingdomUsed: 1-2 years
1.0
Reviewed on 25 June 2026

Not worth the money for us

We paid a lot and used a fraction of it. Too much of the product assumes a US setup and support could not bridge the gap.

Ease of use
2.0
Customer service
1.0
Functionality
1.0
Pros

It looked polished, I will give it that.

Cons

Far too expensive for what a small business here actually uses.

Was this helpful? · 0
R

Refilwe D.

Operations Manager, Vaal Digital

Hospitality2-10 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 21 June 2026

Clean and easy to use

We used to keep everything in spreadsheets and folders. Now all our employee records, leave and documents sit in one place and the team can help themselves.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

A couple of the settings are tucked away and I had to ask support where to find them.

Was this helpful? · 7
A

Ashwin T.Verified reviewer

Head of People

LinkedIn verified
Retail1 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 20 June 2026

Happy overall

We have been on it about a year and it runs well. The price is the only thing that makes me pause.

Ease of use
4.0
Customer service
3.0
Value for money
3.0
Functionality
5.0
Pros

It is genuinely easy for non technical staff to pick up.

Cons

A few features assume a US setup and are not that useful to us.

Was this helpful? · 20
K

Kabelo Naidoo

Head of People, Drakensberg Trading

Consumer Services51-200 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 12 June 2026

Staff love the self service

We used to keep everything in spreadsheets and folders. Now all our employee records, leave and documents sit in one place and the team can help themselves.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Having every record, contract and review in one place has been a huge tidy up for us.

Cons

Nothing major. It does what we need day to day.

Was this helpful? · 1
U

Unathi V.

Office Manager, Northgate Services

Education Management2-10 employeesCanadaUsed: 2+ years
5.0
Reviewed on 5 June 2026

Everything in one place at last

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Customer service
5.0
Value for money
4.0
Pros

Having every record, contract and review in one place has been a huge tidy up for us.

Cons

It sits at the pricier end and a few features are add ons on top.

Was this helpful? · 14
U

Unathi A.

Founder, Cape Trading

Education Management201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 3 June 2026

Clean and easy to use

Onboarding a new starter used to eat a whole day of admin. Now most of it runs itself before they even walk in.

Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

None really, we are very happy with it.

Was this helpful? · 15
N

Nadia E.

Managing Director, Drakensberg Trading

Marketing and Advertising2-10 employeesIrelandUsed: Less than 6 months
5.0
Reviewed on 24 May 2026

Onboarding is a breeze now

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Ease of use
5.0
Value for money
5.0
Functionality
4.0
Pros

Leave requests and approvals are simple and everyone can see their own balance at a glance.

Cons

Nothing major. It does what we need day to day.

Was this helpful? · 29
W

Wesley W.Verified reviewer

HR Generalist, Kalahari Digital

LinkedIn verified
Hospitality1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 23 May 2026

Simple and does what we need

Rolled it out to about 60 staff and the feedback has been great. People find it easy and I get my time back.

Ease of use
5.0
Value for money
5.0
Functionality
4.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

Nothing major. It does what we need day to day.

Was this helpful? · 26
T

Thandeka M.

Head of People, Bluewater Group

Legal Services2-10 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 19 May 2026

Recommend for small to mid teams

Happy with it. Self service and onboarding save real time even if setup took a bit of thought.

Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

Support is helpful when I reach out.

Cons

None really.

Was this helpful? · 14
S

Stefan K.Verified reviewer

Founder

LinkedIn verified
Health, Wellness and Fitness11-50 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 17 May 2026

Worth it despite the price

It covers the core HR admin nicely. A few features are more built for the US than for us here.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
4.0
Pros

Keeping records, leave and documents together has cleaned up our admin.

Cons

A few features assume a US setup and are not that useful to us.

Was this helpful? · 22
X

Xolani MahlanguVerified reviewer

HR Business Partner, Northgate Trading

LinkedIn verified
Hospitality501-1000 employeesCanadaUsed: Less than 6 months
5.0
Reviewed on 16 May 2026

Took the paperwork away

We are a growing business and this keeps all our people info tidy and in one place instead of scattered everywhere.

Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

Nothing major. It does what we need day to day.

Was this helpful? · 23
H

Hendrik Z.

HR Business Partner, Umhlanga Pty Ltd

Consumer Services501-1000 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 14 May 2026

So glad we moved to it

We used to keep everything in spreadsheets and folders. Now all our employee records, leave and documents sit in one place and the team can help themselves.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

The self service is the winner for me. Staff update their own details, book leave and grab their documents without coming to my desk.

Cons

Nothing major. It does what we need day to day.

Was this helpful? · 22
T

Thandeka N.

HR Manager, Anchor Pty Ltd

Retail51-200 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 14 May 2026

Tidy and reliable

It covers the core HR admin nicely. A few features are more built for the US than for us here.

Customer service
4.0
Value for money
3.0
Functionality
5.0
Pros

Support is helpful when I reach out.

Cons

It is not cheap and some bits are paid add ons.

Was this helpful? · 13
E

Elandri R.

HR Manager

Hospitality201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 12 May 2026

Simple and does what we need

Rolled it out to about 60 staff and the feedback has been great. People find it easy and I get my time back.

Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Having every record, contract and review in one place has been a huge tidy up for us.

Cons

None really.

Was this helpful? · 14
J

Johan R.Verified reviewer

Founder, Baobab Digital

LinkedIn verified
Legal Services1 employeesCanadaUsed: Less than 6 months
3.0
Reviewed on 11 May 2026

Okay HR tool

Good on the day to day, but a chunk of it is aimed at bigger US companies and does not apply to us.

Value for money
2.0
Functionality
2.0
Pros

It is easy to navigate for everyone on the team.

Cons

Several features are clearly built for the US market.

Was this helpful? · 31
A

Ahmed P.Verified reviewer

People Operations Lead

LinkedIn verified
Hospitality501-1000 employeesIrelandUsed: 2+ years
5.0
Reviewed on 10 May 2026

Staff love the self service

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Support has been quick and genuinely helpful the couple of times I needed them.

Cons

Payroll is not really built for the United Kingdom so we run that side separately.

Was this helpful? · 17
T

Tumelo C.Verified reviewer

HR Generalist

LinkedIn verified
Computer Software1 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 27 April 2026

Great for a small HR team

Onboarding a new starter used to eat a whole day of admin. Now most of it runs itself before they even walk in.

Value for money
4.0
Functionality
5.0
Pros

Support has been quick and genuinely helpful the couple of times I needed them.

Cons

A couple of the settings are tucked away and I had to ask support where to find them.

Was this helpful? · 26
L

Lerato C.

Talent Manager, Cape Group

Legal Services51-200 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 27 April 2026

Took the paperwork away

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Leave requests and approvals are simple and everyone can see their own balance at a glance.

Cons

Nothing major. It does what we need day to day.

Was this helpful? · 28
J

Johan K.Verified reviewer

HR Generalist, Karoo Trading

LinkedIn verified
Legal Services201-500 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 15 April 2026

Everything in one place at last

We are a growing business and this keeps all our people info tidy and in one place instead of scattered everywhere.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Support has been quick and genuinely helpful the couple of times I needed them.

Cons

It sits at the pricier end and a few features are add ons on top.

Was this helpful? · 12
T

Tasneem Z.Verified reviewer

Operations Manager, Umhlanga Group

LinkedIn verified
Non-Profit Organization Management51-200 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 14 April 2026

So glad we moved to it

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Customer service
5.0
Value for money
4.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

A couple of the settings are tucked away and I had to ask support where to find them.

Was this helpful? · 1
D

David B.Verified reviewer

HR Business Partner

LinkedIn verified
Information Technology and Services51-200 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 11 April 2026

Clean and easy to use

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

None really, we are very happy with it.

Was this helpful? · 29
V

Vanessa R.

HR Administrator, Marula Group

Health, Wellness and Fitness201-500 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 11 April 2026

Happy overall

Overall a really good system. The staff side is lovely to use, I just wish the reporting went a bit deeper.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

The employee self service takes a load of little requests off my plate.

Cons

It is not cheap and some bits are paid add ons.

Was this helpful? · 20
Y

Yusuf R.

Operations Manager, Cape Digital

Information Technology and Services51-200 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 10 April 2026

Worth it despite the price

Overall a really good system. The staff side is lovely to use, I just wish the reporting went a bit deeper.

Customer service
5.0
Value for money
5.0
Pros

Onboarding new people is far smoother than it used to be.

Cons

Reporting is a little thin if you want to dig into the numbers.

Was this helpful? · 16
I

Ilse T.Verified reviewer

People Operations Lead, Anchor Services

LinkedIn verified
Information Technology and Services11-50 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 9 April 2026

Recommend for small to mid teams

It covers the core HR admin nicely. A few features are more built for the US than for us here.

Customer service
3.0
Value for money
3.0
Functionality
4.0
Pros

It is genuinely easy for non technical staff to pick up.

Cons

The occasional setting is hard to find without asking.

Was this helpful? · 9
C

Charlene G.Verified reviewer

HR Business Partner, Baobab Digital

LinkedIn verified
Financial Services51-200 employeesIrelandUsed: Less than 6 months
4.0
Reviewed on 9 April 2026

Worth it despite the price

Overall a really good system. The staff side is lovely to use, I just wish the reporting went a bit deeper.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
5.0
Pros

It is genuinely easy for non technical staff to pick up.

Cons

Reporting is a little thin if you want to dig into the numbers.

Was this helpful? · 12
G

Grant V.Verified reviewer

Office Manager, Karoo Digital

LinkedIn verified
Education Management51-200 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 26 March 2026

Staff love the self service

We used to keep everything in spreadsheets and folders. Now all our employee records, leave and documents sit in one place and the team can help themselves.

Ease of use
5.0
Value for money
4.0
Functionality
5.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

None really.

Was this helpful? · 23
F

Fatima N.Verified reviewer

Founder, Summit Digital

LinkedIn verified
Education Management201-500 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 26 March 2026

Staff love the self service

Onboarding a new starter used to eat a whole day of admin. Now most of it runs itself before they even walk in.

Customer service
5.0
Value for money
5.0
Pros

Support has been quick and genuinely helpful the couple of times I needed them.

Cons

It sits at the pricier end and a few features are add ons on top.

Was this helpful? · 16
I

Ilse C.

Operations Manager, Aloe Services

Non-Profit Organization Management501-1000 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 25 March 2026

Onboarding is a breeze now

We used to keep everything in spreadsheets and folders. Now all our employee records, leave and documents sit in one place and the team can help themselves.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

Support has been quick and genuinely helpful the couple of times I needed them.

Cons

The reporting covers the basics but I sometimes want to slice the data in ways it will not let me.

Was this helpful? · 28
L

Lindiwe E.

Office Manager, Marula Labs

Marketing and Advertising201-500 employeesIrelandUsed: Less than 6 months
4.0
Reviewed on 24 March 2026

Happy overall

It covers the core HR admin nicely. A few features are more built for the US than for us here.

Ease of use
3.0
Value for money
4.0
Functionality
3.0
Pros

The employee self service takes a load of little requests off my plate.

Cons

Reporting is a little thin if you want to dig into the numbers.

Was this helpful? · 18
P

Priya NkosiVerified reviewer

HR Business Partner

LinkedIn verified
Legal Services11-50 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 24 March 2026

Good HR system with a couple of gaps

We have been on it about a year and it runs well. The price is the only thing that makes me pause.

Ease of use
5.0
Customer service
4.0
Functionality
5.0
Pros

It is genuinely easy for non technical staff to pick up.

Cons

The occasional setting is hard to find without asking.

Was this helpful? · 12