Comparison

Odoo vs Zoho CRM

A data-driven, side-by-side comparison for UK businesses. Provider data is verified by our research team and every review is moderated before publishing.

Updated 5 July 2026

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Odoo logo
Odoo
4.2(138 reviews)

Starting price

US$11/user/month

Zoho CRM logo
Zoho CRM
4.2(96 reviews)

Starting price

US$14/user/month

At a glance

Who wins, category by category

Category-by-category winners based on verified user ratings, each scored out of 5.

Odoo logo
vs
Zoho CRM logo
4.2
Overall Rating
4.2
3.8
Ease of UseZoho CRM
4.1
4.4
Value for Money
4.4
3.8
Customer ServiceZoho CRM
3.9
4.4
FunctionalityOdoo
4.3

Analytics

Ratings, visualised

The four dimensions every reviewer rates, shown two ways — bars for side-by-side magnitude, gauges for the head-to-head on each.

Rating by category

Head to head by category

OdooZoho CRM
Ease of Use3.8/4.1
Value for Money4.4/4.4
Customer Service3.8/3.9
Functionality4.4/4.3
012345

Sentiment

How reviewers feel

Positive (4 to 5 stars), neutral (3 stars) and negative (1 to 2 stars) sentiment across all verified reviews.

80%

Positive sentiment

  • Positive80%
  • Neutral14%
  • Negative6%
Zoho CRM logoZoho CRM
96 reviews
78%

Positive sentiment

  • Positive78%
  • Neutral16%
  • Negative6%

Pricing

Pricing compared

Entry price, free plans and trials at a glance. A lower starting price is not everything, but it is where most UK businesses begin.

Odoo

Free trial

Open-source modular ERP: accounting, inventory, CRM, eCommerce and 40+ apps that work together.

US$11/ user/month
  • Modular apps
  • All-in-one ERP
  • Open source

Zoho CRM

Free trial

Affordable, customisable CRM with sales automation, omnichannel communication and a generous free tier.

US$14/ user/month
  • Workflow automation
  • Deal pipelines
  • Free tier

Features

Full feature comparison

Every data point we track for Odoo and Zoho CRM, side by side.

Odoo logoOdoo
4.2/5
138 reviews
Zoho CRM logoZoho CRM
4.2/5
96 reviews
User ratings
Overall rating
4.2
4.2
Ease of Use
3.8
4.1
Value for Money
4.4
4.4
Customer Service
3.8
3.9
Functionality
4.4
4.3
Pricing & plans
Starting price
US$11/user/month
US$14/user/month
Free trial
Free version
Pricing plans
2
2
Top features
Standout capabilities
  • Modular apps
  • All-in-one ERP
  • Open source
  • Workflow automation
  • Deal pipelines
  • Free tier
Best for
Ideal customer
Open-source modular ERP: accounting, inventory, CRM, eCommerce and 40+ apps that work together.
Affordable, customisable CRM with sales automation, omnichannel communication and a generous free tier.

Voices

What real users say

The strongest praise and the most common complaint, pulled from verified reviews of each product.

Odoo logoOdoo
N

Nadia B.

Project Manager, 501-1000 employees

The community and documentation are large so there is usually an answer out there when you get stuck.

N

Nomvula B.

IT Manager, 501-1000 employees

Upgrades and customisations do not always play nicely together.

Zoho CRM logoZoho CRM
C

Charlene Pretorius

CRM Administrator, 2-10 employees

It ties into the other Zoho tools we already use, so our data is not scattered.

M

Musa B.

Business Development Manager, 11-50 employees

The interface is cluttered and dated.

Our verdict

Zoho CRM leads 2/5

Which should you choose?

On the data we track, Zoho CRM leads in 2 of 5 categories. Weigh that against your budget and the features that matter most to your team.